Order and Payment
Payment can be made by debit or credit card using our payment processor Stripe.
We will aim to create your order within 48 hours of receiving it. Each order is personally and lovingly hand crafted and packaged.
If you require something special that is not listed on our website please contact us at email@example.com and we will be more than willing to try and fulfill your request.
Postage and Packaging
As we hand craft each order personally we will aim to dispatch your order within three working days. If your order is urgent please mention this in the notes section of the checkout and we will endeavour to prioritise your order or contact us by email at firstname.lastname@example.org
Standard UK delivery, for orders under £60, costs £3.99. These are delivered by Royal Mail and can normally take 3-7 working days for UK mainland delivery.
Standard UK delivery, for orders over £60, are free. These are delivered by Royal Mail and can normally take 3-7 working days for UK mainland delivery.
International delivery to Europe is £9.99 (max weight 2kg).
Rest of the World
We do not currently ship to anywhere outside Europe.
We cannot be held responsible for orders lost in the post.
Please be aware that because we gift package the majority of our orders they might not fit through your letter box and you may have to collect them from the Post Office.